Privacy Policy

1. Introduction

This Privacy Policy outlines the data collection, use, and sharing practices of Actimate, accessible at https://actimate.io. By using Actimate, you consent to the policies and practices described in this document.

2. Data Collection

Actimate collects personal information such as names, email addresses, payment information, and mobile phone numbers for the purpose of order processing, service provision, and SMS messaging services.

3. Non-Personal Data Collection

We also collect non-personal data through web cookies to enhance user experience and analyze website usage.

4. Use of Data

The data collected is used solely for the purpose of providing and improving our services, processing orders, communicating with users, and sending SMS messages for conversational messages, updates, notifications, or marketing purposes with the user's consent.

5. SMS Messaging

Users may opt-in to receive SMS messages from Actimate for conversational messages, updates, notifications, or marketing purposes. Users can opt-out at any time by replying "STOP" to any message. Actimate ensures that the collection and processing of mobile phone numbers for SMS messaging comply with applicable laws and regulations.

6. Data Sharing

Actimate does not share personal data with any third parties, except as necessary for legal compliance, to protect our rights, or to provide the services requested by the user, including the facilitation of SMS messaging and the service providers described in sections 10, 11 and 12. These service providers are required to protect personal data at least as well as this Privacy Policy does.

7. Children's Privacy

Actimate does not knowingly collect or solicit personal information from children under the age of 13.

8. Changes to the Privacy Policy

Actimate reserves the right to modify this Privacy Policy at any time. We will post changes on this page and update the effective date, and we will notify users of material changes in the Actimate app or by email. Continued use of our service after such changes constitutes acceptance of the new Privacy Policy.

9. Google API Services User Data Policy

Actimate's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. If you would like to learn more please visit Google API Services User Data Policy.

10. Sharing of Data with AI Models

Actimate uses Large Language Models (LLMs) from third-party AI providers to power Pia, the Actimate AI assistant. When customers provide permission to Actimate to access their Calendar through their Calendar provider, such as Google Calendar, Actimate makes the customers Calendar data available to the LLM to enable the LLM to make updates to the customers schedule in their calendar. At any time, the customer can remove their Calendar provider connection in the Actimate application. Apple Health data is covered in section 11, and Focus Shield browser extension data in section 12.

11. Apple Health Data

If you connect Apple Health in the Actimate iPhone app, Actimate collects, with your permission, daily totals and averages of your steps, active energy, exercise minutes, sleep duration, resting heart rate, heart rate variability (HRV), and mindful minutes. The app reads this data from Apple Health on your iPhone. Actimate never writes to Apple Health.

We use this data to adjust your daily plan and suggestions, and so that Pia, the Actimate AI assistant, can refer to it in conversations with you. We do not sell Health data or use it for advertising or marketing, and we do not allow third parties to collect it across other websites or online services.

We share Health data only with service providers that help us run Actimate: the third-party AI providers described in section 10; the push-notification services that deliver Actimate notifications, which may reflect your Health data; and our product-analytics provider, whose recordings of app sessions may include Health data shown in the app.

We keep your Health data until you disconnect Apple Health in the app or delete your account, and we delete it when you do either. You can also turn off Actimate's access in the iOS Settings app. To access, review, or correct your Health data, or for any other request about it, email support@actimate.io. Washington residents: see our Consumer Health Data Privacy Policy.

12. Focus Shield Browser Extension Data

If you install Actimate Focus Shield, our extension for Google Chrome, it records how long you spend on the websites on your Focus Shield blocklist while it is active: the sites and categories you choose, plus the starter list it comes with. For each blocked site it keeps a daily total in minutes, with the time you first spent on the site that day and the time the total was last updated. It also records when you use an override to open a blocked site, and whether you received a nudge. Sites are recorded by their main domain (for example, youtube.com). Each installation of the extension also gets a random identifier, so that totals from different computers are not counted twice.

The extension does not record or send the websites you visit that are not on your blocklist, and it never sends page addresses, page titles, or your browsing history. To block and time the sites on your blocklist, it needs permission to read the address of the page you are viewing on every website, and it uses that access only to check the page against your blocklist. Tabs you save with Quick Escape stay in your browser's local storage and are never sent to Actimate.

The extension sends this data to Actimate only through the Actimate web app open in the same browser and signed in to your account. We use it to show your screen time in the Actimate apps. If you have Actimate Pro and turn on “Let Pia see your screen time”, Pia, the Actimate AI assistant, can read a summary of it (your time on blocked sites over the past week, including which sites) and share it with the third-party AI providers described in section 10. You can turn this off at any time in Settings. Pia then stops reading new summaries. Pia's earlier replies stay in those conversations until you delete them, and Pia can still see them if you continue one of those conversations. AI apps that you choose to connect to your Actimate account can read and change your Focus Shield data while they are connected, including your blocklist and your per-site daily records.

We do not sell Focus Shield data or use it for advertising. Our product-analytics provider's recordings of app sessions may include site names shown in the app. We keep Focus Shield data until you delete your account, and we delete it when you do. Uninstalling the extension stops any further collection. For any request about your Focus Shield data, email support@actimate.io.

13. App Blocker on Your Phone

If you turn on the app blocker in the Actimate mobile app, it shows a block screen over the apps you choose during your focus sessions and blocking times.

On iPhone, you choose the apps in Apple's picker. Actimate cannot see which apps you choose or how you use them.

On Android, an Accessibility service checks which app is in front, so Actimate can cover the apps you chose. It does not read what is on your screen. The list of apps you chose stays on your phone.

Your blocking times are saved to your Actimate account and used by the Focus Shield browser extension. Actimate does not collect which apps you block or use.

14. Contact Information

If you have any questions or concerns about our privacy practices, please contact us at support@actimate.io. By using Actimate, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.